FAQ

Can Dentobees Manage Multiple Clinics?

Yes, Dentobees can easily manage multiple clinics. You can control all branches from one dashboard and view appointments, patient records, staff activity, and reports in one place. Since the data updates in real time, all clinics stay connected and organized. It also helps maintain the same standards across every branch. This makes Dentobees a very useful tool for growing dental networks.

Is the system centralized for multi-chair or multi-branch clinics?

Yes, the system is fully centralized for both multi-chair and multi-branch clinics. Everything appointments, patient details and staff updates—is stored in one place. All information updates instantly, so every chair and every branch stays connected. This makes it easy to manage your entire clinic network without any confusion. It also helps you maintain smooth workflow and better control across all locations.

Can multiple dentists or staff access the same patient profile?

Yes, multiple dentists and staff members can access the same patient profile without any issues. The system is designed to support team-based care, so authorized users can view patient details, treatment history, prescriptions, and notes at any time. This helps everyone stay updated and ensures smooth coordination between doctors, assistants, and reception staff.

All information is stored in one place, so there are no confusion or duplicate records. Access is also secure and permission-based, meaning only approved team members can view or edit sensitive information. This makes the workflow faster, safer, and more organized for the entire clinic.

Is staff and role management supported?

Yes, the system fully supports staff and role management. You can add team members, assign roles, and control what each person can see or do in the system. This helps keep your clinic organized, secure, and easy to manage. Each staff member gets the right level of access based on their responsibilities.

Can Dentobees manage billing and payments?

Yes, Dentobees can fully manage all your clinic's billing and payments. You can easily create invoices for treatments, record payments, and send automatic reminders to patients who have pending dues. The system also helps you track daily income, expenses, and financial reports in one place.

Dentobees keeps all billing records organized, so you don't need to handle paper files or manual calculations. It also reduces billing mistakes and saves a lot of time for your staff. Whether it's cash, card, UPI, or online payments, everything can be recorded smoothly inside the system.

Does it include appointment scheduling and reminders?

Yes, the system includes both appointment scheduling and automatic reminders. You can easily book, reschedule and manage appointments from a single dashboard. Patients also receive automatic reminders for upcoming visits, follow-ups and missed appointments, which helps reduce no-shows. WhatsApp automation sends instant reminders and updates directly to patients, making communication faster and more reliable. All WhatsApp messages are chargeable based on your plan's message credits.

How are billing and payments handled?

Billing and payments are handled easily through the system. You can create invoices, record full or partial payments and track pending amounts in one place. The system keeps all bills organized and reduces mistakes. It also supports different payment methods like cash, card, UPI and online payments. Automatic reminders can be sent to patients for pending dues, making the billing process smooth and fast.

What features are available for treatment planning?

The system offers easy and helpful features for treatment planning. You can create detailed treatment plans, add procedures and update progress at any time track, and each plan through different stages. Doctors can view the patient's history, notes and previous treatments, making planning more accurate.

You can also share the treatment plan with patients, explain the steps clearly and get approvals. Cost estimates, timelines and follow-up reminders can also be added, helping both the doctor and patient stay organized and informed.

Is Dentobees available as an Android and iOS app?

Yes, Dentobees is available on both Android and iOS. You can easily access appointments, patient records, billing and notifications from the mobile app, making clinic management simple and convenient from anywhere. It helps you stay updated even when you are away from the clinic.

Can I send treatment plans to patients through WhatsApp?

Yes, you can send treatment plans to patients through WhatsApp. The system allows you to share the full treatment details, including procedures, timelines and cost estimates with just one click. This makes it easier for patients to review the plan at home and make quick decisions.

WhatsApp sharing also improves communication, as patients receive the information instantly and clearly. It reduces confusion, saves staff time and helps patients stay informed about their treatment process.

What types of patient records and charts are supported?

The system supports all major patient records and charts needed for dental practice. You can store basic patient details, medical history, treatment history, prescriptions, X-rays and clinical notes. It also includes dental charts where you can mark conditions, completed procedures and future treatments.

All records are organized in one place, making it easy for doctors to review and update information anytime. This helps improve accuracy, saves time and ensures smooth treatment planning.

Can I add custom fields to patient profiles?

Yes, you can add custom fields to patient profiles. This allows you to collect extra information based on your clinic's needs, such as special notes, medical conditions, preferences or any additional details you want to track. Custom fields help you personalize patient records and keep all important information in one place.

Is Dentobees suitable for solo dental practices?

Yes, Dentobees is very suitable for solo dental practices. It helps single doctor clinics manage appointments, patient records, billing, and reminders with easily . The system is simple to use, saves time and reduces manual work, making daily clinic operations smooth for a solo practitioner.

Who developed Dentobees software?

Dentobees was developed by Dentobees Innovations LLP, based in Kozhikode, Kerala. The software was created by Harshad KT, a tech entrepreneur, and Dr. Shadiya MK, a practicing dentist. They designed Dentobees to make dental clinic management easier, helping doctors manage appointments, patient records, billing and communication more efficiently.

Do you offer a free trial or demo?

Yes, Dentobees offers a 14-day free trial so you can try out the software and explore its features. They also provide a personalized demo to show how it works and answer your questions. This helps clinics see how Dentobees can make managing appointments, patients, and billing easier.

Can I upgrade or downgrade my plan later?

Yes, Dentobees allows you to upgrade or downgrade your plan at any time. If your clinic grows or you need more features, you can move to a higher plan easily. Similarly, if you want fewer features or a smaller plan, you can downgrade without hassle.

This flexibility helps clinics manage costs while getting the features they need. The transition is smooth, and your data remains safe during any plan change.

What are the available Dentobees pricing plans?

Dentobees offers three plans:

Basic Plan: ₹12,000/year (discounted), 1 branch, 2000 appointments/month, limited AI Features, Limited WhatsApp Notification

Growth Plan: ₹20,000/year, 1+ branch, 5000 appointments/month, full AI Features access, All WhatsApp Notification included, Best for Multi-branch clinics.

Scale Plan: ₹60,000/year, 1+ branch, 10,000 appointments/month, full AI Features access, All WhatsApp notification included, best for enterprise.

All plans include notifications, phone/WhatsApp support, and training.

Is technical support included in the package price?

Yes, technical support is included in all Dentobees plans. You can get help through phone or WhatsApp whenever you face issues or have questions about the software. The support team can help with installation, setup, troubleshooting and guidance on using features.

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