Cancellation And Refund Policy

Last Updated: 30-08-2025

At Dentobees, we strive to deliver the best experience to dental clinics through our all-in-one clinic management software. We value your trust and want to ensure complete transparency in our subscription, cancellation, and refund practices.

1. Subscription & Billing

Dentobees operates on a subscription model (yearly plans). All charges are billed in advance on a recurring basis according to the plan selected at the time of purchase. By subscribing, you authorize Dentobees to charge your payment method automatically until you cancel the subscription.

2. Cancellation Policy

You may cancel your subscription at any time by logging in to your account at app.dentobees.com or by contacting our support team. Once canceled, your subscription will remain active until the end of your current billing cycle. After the billing cycle ends, access to premium features will be discontinued unless you re-subscribe.

3. Refund Policy

Free Trial: Dentobees offers a free trial period (14 days) so you can fully evaluate the platform before committing to a paid subscription. No Refunds After Billing: Since services are provided digitally and billed in advance, Dentobees does not issue refunds for partially used billing cycles, unused features Exceptions: Refunds may only be granted in the following exceptional cases:

Duplicate payment due to technical error Incorrect billing amount charged Proven service disruption caused solely by Dentobees for an extended period

4. How to Request a Refund

If you believe you are eligible for a refund under the exceptions above, please contact us within 7 days of the billing date at:

Email : support@dentobees.com Customer Support: +91 8086014345

Our finance team will review your request and process eligible refunds within 7–14 working days, using the same payment method you used for the transaction.

5. Changes to This Policy

Dentobees reserves the right to update or modify this Cancellation & Refunds Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this page regularly to stay informed.

6. Contact Us

If you have any questions regarding cancellations, billing, or refunds, please reach out to our support team:

Email: support@dentobees.com 24x7 Customer Support: +91 8086014345

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